A few years ago, I was driving on the freeway and a rock hit my windshield. At first, there was just a walnut-sized ding, but by the time I got to my office, there were cracks coming out of the ding. It looked like a Halloween spider made out of pipe cleaners. I knew that the windshield needed to be repaired quickly, before the spidery cracks grew beyond repair and the entire windshield shattered.
A rock hitting the windshield is much like the beginning of a conflict. It’s wise to repair it before the entire relationship shatters. If you paid attention to when the conflict arose, you probably are in the ideal position to resolve it. However, if you wait until the cracks in the relationship are pervasive, you’d be better off seeking outside help.
Mediation is a way of repairing the windshield of your conflict.